Frequently Asked Questions Fine Art Photography Photo Restoration

Frequently Asked Questions

Here you will find the answers to frequently asked questions about
our image prints and photo restoration services.

About the Image Prints

Are the printed images signed by the artist?
Yes! They are individually signed (discretely) by the artists’ own hand.

What type of paper and ink is used to reproduce the images?
The images are printed on Archival heavy-weight Matte finish paper with pigment inks.

How long will the image last?
Based on the paper and ink manufacturers claims, about 80 years. This is many years longer than a regular photograph. Of course it depends on the conditions under which you display the image.

How should I display the image?
For best results, place the image in a frame under glass (not plastic) and do not display it in direct sunlight or in high humidity. If you matte it, be sure to use an acid free matte board. Your local framing shop can be a big help to you on this subject.

How will my Fine Art Print(s) be shipped to me?
They will be shipped in a stiff protected envelope via First Class Mail so they will not get creased or damaged.

What do I do if the prints are damaged when I receive them?
Email us immediately, detailing the type of damage and the condition of the envelope. We will reply within 24 hours with instructions on rectifying the situation to your satisfaction.

About Restoration Services

What is the maximum size ‘original’ you can restore?
Currently we can handle originals up to 8.5 in. by 11 in.

What about the Permanency of the restored image prints?
The prints of the restored image are printed on archival matte paper using pigment inks and the manufacturer tests indicate they will last up to 80 years; of course this depends on how you display and store the prints (see Q/A above under “image prints”).

Can I get additional prints of a restored image?
Yes! We realized that many times other family members want a print of the same image you want restored so we have placed an ‘additional prints’ section at the bottom of the restoration order form. Additional prints are priced by the 8.5 x 11 sheet. You can get four 3x5 prints, two 5x7 prints or one 8x10 print per sheet. Each sheet is $15.00 and you can cut them as you need them.

If you have questions not covered here, please email us and we will be happy to respond personally to your question!

Arteye STUDIO by Frank Wren
2742 N. Buffalo Grove Road. Suite 201
Arlington Heights, IL 60004
Ph: 847-398-3962
Email: info@arteyestudio.com

All images on this web site are the exclusive property of Frank L. Wren and are protected under the applicable copyright laws.
All photo images © 2003 Frank L. Wren.